Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
Are you passionate about animal welfare and looking to make a difference with your time? We're currently looking for a friendly and reliable Reception/Admin Volunteer to join our team on Tuesdays from 11:30am – 4:00pm every week at our Dorset Cat Centre, located in Ferndown Industrial Estate.
What you’ll be doing:
This varied and rewarding role includes:
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Assisting with general administration tasks
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Answering phones and greeting customers attending appointments
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Helping in our on-site shop, including use of the till
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Spending time socialising the cats in our care
You’ll be fully trained in all aspects of the role, and support will be provided throughout.
A typical Tuesday shift might look like:
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11:30am – 1:30pm: Reception/Admin duties and opening the centre at 12pm
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1:30pm – 2:00pm: Lunch break
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2:00pm – 3:00pm: Socialising the cats
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3:00pm – 4:00pm: Reception/Admin duties and closing the centre
Please note that tasks may vary slightly depending on how busy the centre is.
If you love cats, enjoy working with people, have reception/admin experience and want to be part of a dedicated team making a real difference, we’d love to hear from you!
What we need from you
You’ll be:
- Recording relevant information related to your volunteer group
- Signposting enquiries to the relevant teams within Cats Protection
- Sending information to supporters, volunteers and to our Head Office
- Distributing information leaflets if required
Time expectation
Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
